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junhoA Guide to Setting Up Account Timeouts
When it comes to online transactions and customer relationships, there are instances where customers may experience some sort of issue with their account, or they might be in a situation where they need some time to adjust to certain account restrictions. This is where the 'cool-off period' or temporary account restrictions come into play.
A cool-off period is a predetermined period during which users are unable to perform certain actions on their account, such as making major substantial transactions . This feature is commonly implemented by online banking systems, investment platforms, and other financial services to prevent potential issues and protect users from themselves.
Setting Up a Cool-Off Period: A Detailed Guide
Benefits of Implementing a Cool-Off Period
Before we dive into the steps on how to set up a cool-off period, let's take a look at the perks of having one. These benefits include:
- Preventing users from withdrawing large amounts of money within a short duration, thereby preventing scams.
Implementing a cool-off period requires careful consideration of several factors, including the desired length of the period, the categories of actions to restrict, and how to notify users about the boundaries. Here are the steps you can follow to set up a cool-off period for your account:
- Determine the purpose and duration of the cool-off period
Security Considerations
When implementing a cool-off period, there are several safety considerations to keep in mind, including:
- Providing that the cool-off period is enforced in a way that is open and auditable.
To ensure the efficiency and success of your cool-off period, follow these best practices:
- Inform clearly with your users about the limits and the purpose of the cool-off period.
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